Frequently Asked Questions
Find answers to common questions about CNC machining, quoting process, lead time, quality control, and custom manufacturing at CNCTAL.
Quotation & Files
Q: How can I get a quotation?
You can request a quote by sending your drawings or 3D files to us. We support PDF, DWG, STEP, IGES, and STL formats.
Q: What information is required for an accurate quote?
For precise pricing, please include material, quantity, surface finish, tolerance requirements, and any special notes on your drawings.
Design & Engineering
Q: Can you help with part design or optimization?
Yes. Our engineering team can assist with design optimization to improve manufacturability, cost efficiency, and lead time.
Q: Do you accept customer-provided standards?
Absolutely. We follow customer drawings, specifications, and international standards as required.
Lead Time & Samples
Q: What is your typical lead time?
Lead time usually ranges from 7 to 21 days depending on part complexity, quantity, and surface treatment.
Q: Can you provide samples before mass production?
Yes. Sample production is available and typically completed within 7–14 days after confirmation.
Quality Control
Q: How do you ensure part quality?
We perform inspections at each production stage, including dimensional checks, visual inspection, and final quality verification before shipment.
Q: What tolerance can you achieve?
Standard tolerances can reach ±0.01 mm depending on material and part geometry. Tighter tolerances are available upon request.
Services & Capabilities
Q: What manufacturing services do you offer?
CNCTAL specializes in CNC milling, CNC turning, custom parts machining, and one-stop manufacturing solutions including surface finishing.
Q: Do you support international customers?
Yes. We serve customers across Europe and North America with international shipping and English communication support.
Contact Us to Get an NDA Template
If you require a signed Non-Disclosure Agreement before sharing drawings, designs, or proprietary information, please contact us. Our team will promptly provide a standard NDA template for your review.